Online: Practical review of AI telephone assistants

In a free webinar, several providers will present various AI telephony solutions.

Many craft businesses are familiar with this problem: While work is being done on the construction site, the phone rings in the office (or on the mobile phone). Phone – and not everyone Call us by phone can be accepted immediately. This is precisely where it comes in. AI telephony modern, AI-supported telephone assistants can automatically answer calls, record requests in a structured manner, query information, coordinate callbacks and – depending on the solution – also arrange appointments or pre-qualify requests. The goal: Improved accessibility, fewer interruptions in the daily work routine and more professional customer service, without necessarily requiring additional staff.

So that you as Operation a realistic one decision basis get, offers the Association of the Rhineland-Palatinate Chambers of Crafts in cooperation with the Chamber of Crafts of Saarland a special format with full Practical Power In five compact vendor sessions, various AI telephony solutions will be presented. Participants will see how the systems work in practice, what the differences are (such as functionality, integration into existing processes, typical use cases), and what to consider during implementation. After each session, there will be time for questions, allowing for targeted comparison and the selection of the most suitable solution for each business.

This is what participants can expect:

• Short & practical: Five Vendors present their AI telephone assistants in slots
• Direct comparison: Strengths, differences and applications at a glance
• Q&A sessions: Your questions to the providers – without detours
• Guidance for implementation: what matters during implementation and operation

Background: Webinar on AI telephony Program 4 p.m.: Welcome and brief introduction by the organizing Chambers of Skilled Crafts; 4:10–4:35 p.m.: Presentation of HeyKiki + Q&A; 4:35–5:00 p.m.: Presentation of HermannHilft + Q&A; 5:00–5:25 p.m.: Presentation of HalloPetra + Q&A; 5:25–5:50 p.m.: Presentation of fonio.ai + Q&A; 5:50–6:15 p.m.: Presentation of HeyTelo + Q&A; 6:15 p.m.: Closing remarks by the organizing Chambers of Skilled Crafts  
target audience For craft businesses that want to improve their accessibility, relieve the burden on the office or professionalize their customer service – regardless of whether they are just starting to gather information or are already evaluating concrete solutions.
Participation Click here for registration.  
Contact person Further information is available from the Koblenz Chamber of Skilled Crafts and Trades, Dr. Nora Kern, telephone +49 261 398595, email: nora.kern@hwk-koblenz.de.
When July 22nd from 16 pm to 18:30 pm
Wo Online
Who visites The event is organized by the Association of Chambers of Skilled Crafts in Rhineland-Palatinate.
Contact Further information is available from the HWK's digitalization consultant, Artur Hermann, Commissioner for Innovation and Technology, specializing in digitalization, telephone 0681 5809145, email: a.hermann@hwk-saarland.de.
Online Here you can find all the information about DigiBIT. 

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